Frequently Asked Questions

Where do I enter my dealer’s information?

You can put your dealer’s contact information in the shipping section during the checkout process. Orders will not be processed until a copy of the dealer’s FFL is received via fax or email.

How can I get you a copy of my dealer’s FFL?

They can fax it to (706) 549-3232 or email it to websales@clydearmory.com. Please have them put your name on the FFL so we can easily match it up to your order when it comes through.

Why don’t you send a copy of your FFL?

The ATF only requires a copy of an FFL be submitted to the dealer shipping the firearm. 

All information regarding requirements for dealer-to-dealer firearm acquisition are clearly outlined in Section 478.94 (page 52):

http://atf.gov/publications/download/p/atf-p-5300-4.pdf

Clyde Armory’s FFL number will be printed on all invoices, but no physical copy will ever be presented to the receiving dealer. Clyde Armory’s policy is to not act outside the written law. If the receiving dealer refuses to accept the firearm due to policies instilled outside the ATF’s written law, Clyde Armory will not be responsible for return-shipping costs or finding an alternate dealer. It is solely the responsibility of the customer to find a dealer who will accept a firearm transfer under these terms. This policy will not be changed for any customer.

Will you find a dealer for me and get all the paperwork you need from him?

It is the responsibility of the customer to find a local dealer that will accept a firearm transfer.

Will you accept transfers from other dealers?

Sure! Standard weapons have a $25 transfer fee, and NFA weapons have a $100 transfer fee. Feel free to call us up or come into the store if you would like to start a transfer.

Will you make “X” modification to a rifle before shipping it to a state with bans on its features?

We will only install a bullet-button at an additional charge. We will not modify any other features or pin stocks and flash hiders.

I paid for overnight shipping yesterday afternoon but haven’t received my gun yet. What’s up with that?

Overnight or Second-Day shipping orders placed after 3pm EST will not be processed until the following day at the earliest. Due to a high volume of orders, processing can take up to 2-4 business days. Orders are processed as they are received. If Overnight Shipping is selected, your item will be shipped overnight the day it is processed.  Clyde Armory will not be responsible for shipping delays once the item leaves the warehouse or if FFL paperwork for the order has not been received. Ground shipping for most states normally takes 2-3 business days.

What information do you need from me if I am buying a Class 3 weapon? What do I pay you for?

We will only need payment for the weapon plus shipping (and credit card fees, if applicable) and a copy of your dealer’s Class 3 FFL and SOT. All other transfer fees, paperwork fees, ATF fees, and paperwork will be submitted through your local dealer.

Can I pre-pay for a weapon or item that is currently out of stock?

No. We will take your name and contact information and call you as soon as the item returns to our inventory.

It’s been a week since I paid for my Class 3 weapon and I still haven’t received it. What’s up with that?

Transfers of Class 3 weapons usually take a month to a month-and-a-half, but it could take longer depending on how quickly the ATF examiner approves it.

I got my gun, but I realized I don’t like it and want to return it. Can I do this?

Yes. You have a seven-day inspection period from the time the weapon arrives at your dealer’s location. Guns must be returned in brand-new/unfired condition, the same condition they are shipped to your dealer. We will refund you the cost of the weapon, but not shipping costs or credit card fees.

There’s a scratch on my gun, how can I get a refund?

The fastest thing to do is contact the manufacturer about getting a repair since we receive them brand-new from their factories. It is much faster to ship the weapon or item to them directly and get them to make the necessary changes. It removes a middle-man and will cut your wait-time for receiving it again in half. If there is damage to the box as well as the product, it is more than likely an issue with shipping. A claim may be filed with the shipping company, please call us for details.

I selected Home Delivery during the checkout process, does this mean the weapon is going to ship to my house?

No. It’s simply the name for the available shipping rate in your area. Weapons will only ship to a firearms dealer.

I want to trade in some weapons; can I do that with you for store credit?

We can accept trades for in-store customers only.

What gun did the Navy SEALs use to kill Bin Laden?

Dunno.